Microsoft Azure Administrator

AZ-104 Study Hub

A structured learning map for Azure administrators. Learn the service, understand the concept, practice it, then become exam-ready.

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AZ-104
Administrator
START HERE

How to think about AZ-104

AZ-104 is less about memorising isolated Azure services and more about understanding how an administrator configures, secures, monitors and troubleshoots Azure resources.

Identity
Governance
Resources
Networking
Storage / Compute
Monitor
Protect
01

Identity & Governance

Understand who can access Azure, what they can do, where they can do it, and how administrators enforce organisational standards.

Microsoft Entra ID
Identity

What is it?

Microsoft Entra ID is Microsoft's cloud identity and access management service. It manages identities, authentication and access to Azure and other applications.

You should understand

AZ-104 mindset: Know the difference between an identity in Entra ID and permissions assigned to Azure resources through Azure RBAC.
Common trap: Entra roles and Azure RBAC roles are related to administration but are not interchangeable.
Users & Groups
Identity

Know how administrators manage

  • Create and manage users.
  • Create security groups.
  • Assign users to groups.
  • Use groups when assigning access.
  • Understand guest users.
  • Understand bulk user management concepts.
Group-based access is generally easier to maintain than assigning permissions individually to many users.
Azure RBAC
Governance

The core model

Security Principal
+
Role Definition
+
Scope
Role Assignment

Know these scopes

  • Management group
  • Subscription
  • Resource group
  • Individual resource

Important built-in roles

Role General purpose
Owner Full management including access management
Contributor Manage resources but cannot manage access
Reader View resources
Exam trap: Contributor does NOT have permission to assign RBAC roles. Owner does.
Subscriptions & Management Groups
Governance

Hierarchy

Tenant
Management Group
Subscription
Resource Group
Resource

Management groups allow governance and policy to be applied across multiple subscriptions.

Understand where policies and RBAC assignments can be applied and how permissions can inherit down the hierarchy.
Azure Policy
Governance

Purpose

Azure Policy evaluates resources against organisational rules and can audit or enforce desired configurations.

Know the difference

  • RBAC: Who can perform an action?
  • Policy: What configurations are allowed or required?

Typical scenarios

  • Restrict allowed regions.
  • Require tags.
  • Audit resource configurations.
  • Enforce security requirements.
Tags & Resource Governance
Governance
  • Understand tags as metadata.
  • Use tags for cost allocation.
  • Use tags for organisation and reporting.
  • Understand that tags are not security controls.
  • Understand Azure Policy can enforce tagging requirements.
02

Storage

Azure Storage is a major AZ-104 area. Learn the storage services, redundancy models, security mechanisms and lifecycle controls.

Storage Accounts
Storage

Know the architecture

Storage Account
Blob
+
Files
+
Queues
+
Tables

You should understand

  • Storage account types.
  • Performance tiers.
  • Replication.
  • Access tiers.
  • Security settings.
  • Networking options.
  • Encryption.
Don't confuse performance tier with redundancy. They solve different problems.
Blob Storage
Storage

Know

  • Containers.
  • Blobs.
  • Hot access tier.
  • Cool access tier.
  • Cold access tier.
  • Archive tier.
  • Lifecycle management.
  • Blob versioning.
  • Soft delete.
  • Snapshots.
Think of Blob Storage when the requirement involves large amounts of unstructured object data such as documents, images, backups or logs.
Azure Files
Storage

Azure Files provides managed file shares accessible using protocols such as SMB. It is useful when applications need a shared filesystem rather than object storage.

  • File shares.
  • SMB.
  • NFS concepts.
  • Mounting file shares.
  • Identity-based access.
  • Snapshots.
Storage Security & SAS
Security

Understand

  • Storage account keys.
  • Shared Access Signatures.
  • Stored access policies.
  • Microsoft Entra-based access.
  • Encryption.
  • HTTPS requirements.
  • Public access controls.
SAS provides delegated, limited access. It is not the same thing as giving someone your storage account key.
Storage Redundancy
Availability

Know the concepts

  • LRS — locally redundant storage.
  • ZRS — zone-redundant storage.
  • GRS — geo-redundant storage.
  • GZRS — geo-zone-redundant storage.
  • Read-access variants.
When a question asks about resilience, identify whether the requirement is protection against disk failure, datacenter/zone failure, or regional failure.
03

Compute

Learn how Azure runs workloads, scales them and keeps them available.

Azure Virtual Machines
Compute

Know the VM lifecycle

Image
VM
Disk
Network Interface
VNet

Study

  • VM sizes.
  • Operating system images.
  • Managed disks.
  • Disk types.
  • VM networking.
  • Extensions.
  • Availability options.
  • Scaling.
  • Start / stop / restart operations.
Managed Disks
Compute
  • Standard HDD.
  • Standard SSD.
  • Premium SSD.
  • Ultra Disk concepts.
  • Disk snapshots.
  • Disk encryption.
  • Disk performance concepts.
Availability Sets & Zones
Availability

Think about failure domains

  • Fault domains.
  • Update domains.
  • Availability zones.
  • Regional considerations.
Availability sets and availability zones are different mechanisms. Know what kind of failure each protects against.
Virtual Machine Scale Sets
Scaling

VM Scale Sets allow administrators to manage groups of load-balanced VM instances and scale them based on demand.

  • Instance counts.
  • Autoscaling.
  • Scaling rules.
  • VM images.
  • Load balancing.
Azure App Service
PaaS
  • App Service plans.
  • Web apps.
  • Deployment settings.
  • Deployment slots.
  • Scaling.
  • Certificates and custom domains.
  • Application settings.
  • Backup concepts.
Understand the difference between the App Service itself and the App Service Plan that provides compute resources.
Containers
Compute
  • Container images.
  • Azure Container Registry.
  • Azure Container Instances.
  • Container Apps concepts.
  • Container networking.
04

Networking

Networking is one of the most important conceptual areas in AZ-104. Understand how traffic moves, what controls it and how networks connect.

Virtual Networks
Networking

Core structure

VNet
Subnet
NIC
Resource
  • Address spaces.
  • Subnets.
  • Private IP addresses.
  • Public IP addresses.
  • Network interfaces.
  • DNS settings.
Network Security Groups
Security

Know the rule model

  • Inbound rules.
  • Outbound rules.
  • Priority.
  • Source.
  • Destination.
  • Protocol.
  • Port.
  • Allow / deny.
Lower NSG priority numbers are evaluated before higher numbers.
Routing
Networking
  • System routes.
  • User-defined routes.
  • Route tables.
  • Next hop types.
  • Default routes.
  • Traffic forwarding.
When troubleshooting connectivity, think in order: DNS → route → NSG → firewall → application.
VNet Peering
Connectivity

VNet peering allows Azure virtual networks to communicate using the Azure backbone network.

  • Same-region peering.
  • Global VNet peering.
  • Peering configuration.
  • Traffic considerations.
Azure DNS
Networking
  • DNS zones.
  • DNS records.
  • Record types.
  • Private DNS zones.
  • VNet links.
  • Name resolution.
VPN Gateway
Connectivity
  • Point-to-site VPN.
  • Site-to-site VPN.
  • VPN gateways.
  • Local network gateways.
  • Connection concepts.
  • Authentication considerations.
Load Balancing
Networking

Know the major Azure options

  • Azure Load Balancer.
  • Application Gateway.
  • Azure Front Door concepts.
  • Traffic distribution.
  • Health probes.
Load Balancer operates primarily at Layer 4. Application Gateway provides Layer 7 HTTP/HTTPS capabilities.
05

Monitoring

Learn how administrators observe Azure resources, detect problems and respond to operational events.

Azure Monitor
Monitoring

Azure Monitor collects and analyses telemetry from Azure resources, applications and infrastructure.

  • Metrics.
  • Logs.
  • Alerts.
  • Activity logs.
  • Diagnostic settings.
  • Workbooks.
Log Analytics
Monitoring

Log Analytics workspaces provide a central location for querying and analysing collected log data.

Know

  • Workspaces.
  • Tables.
  • Queries.
  • KQL concepts.
  • Data sources.
Alerts
Operations
  • Alert rules.
  • Conditions.
  • Actions.
  • Action groups.
  • Metric alerts.
  • Log alerts.
Understand the difference between detecting an event and defining what Azure should do after the event is detected.
06

Backup & Recovery

Understand how Azure protects workloads and how administrators recover resources after failure or accidental deletion.

Azure Backup
Protection
  • Recovery Services vaults.
  • Backup policies.
  • Backup schedules.
  • Retention.
  • Recovery points.
  • Restore operations.
Site Recovery
DR

Azure Site Recovery is designed for disaster recovery and workload replication.

  • Replication.
  • Recovery plans.
  • Failover.
  • Test failover.
  • Failback concepts.
Backup and disaster recovery are not the same thing. Backup focuses on recovering data; Site Recovery focuses on continuity through replication and failover.
07

Azure Administration

The administrator skillset: deploying, managing, securing and troubleshooting Azure resources.

Azure Resource Manager
Platform

Azure Resource Manager provides the management layer for Azure resources.

  • Resource groups.
  • Resource providers.
  • ARM templates.
  • Deployments.
  • Locks.
  • Tags.
Resource Groups
Administration
  • Logical grouping of resources.
  • RBAC scope.
  • Policy scope.
  • Lifecycle considerations.
  • Resource group deletion.
  • Resource movement concepts.
A resource group is a management boundary, not a physical container. Resources in a resource group can exist in different regions.
Resource Locks
Protection
  • CanNotDelete locks.
  • ReadOnly locks.
  • Lock inheritance.
  • Lock scope.
Azure CLI & PowerShell
Tools

Be comfortable with the idea of

  • Creating resources.
  • Listing resources.
  • Querying resource properties.
  • Updating resources.
  • Deleting resources.
  • Using parameters.
  • Working with resource IDs.
You don't need to memorise every command. Understand what the command is trying to accomplish and recognise common Azure CLI / PowerShell patterns.
EXAM

How to Think Through AZ-104 Questions

When you see an exam scenario, don't immediately look for the service name. Translate the requirement into an Azure concept first.

The Administrator Decision Tree
Strategy

1. Who?

Is the question about identities, permissions, authentication or access? Think Entra ID and RBAC.

2. What?

What resource is being managed? VM, storage account, VNet, database, App Service, etc.

3. Where?

What scope is involved? Management group, subscription, resource group, resource, subnet, etc.

4. Who can do it?

Think RBAC roles and scope.

5. What configuration is required?

Think Azure Policy, resource settings, NSGs, storage configuration, network configuration, etc.

6. How does traffic/data move?

Think networking, routing, DNS, storage access and security controls.

7. What happens when something fails?

Think availability zones, redundancy, backup, recovery and monitoring.

High-Value Comparisons to Master
Exam
Know the difference Core idea
Entra ID vs Azure RBAC Identity/authentication vs Azure resource authorization
RBAC vs Azure Policy Who can act vs what configuration is allowed
Availability Set vs Availability Zone Different approaches to workload resilience
Blob vs Azure Files Object storage vs managed file shares
Backup vs Site Recovery Data recovery vs disaster recovery/replication
NSG vs Route Table Traffic filtering vs traffic routing
Load Balancer vs Application Gateway Layer 4 vs Layer 7 application-aware load balancing
LRS vs ZRS vs GRS/GZRS Different redundancy scopes
Final Exam Readiness Checklist
Checklist